The primary purpose of your job position is to coordinate, direct and perform administrative support functions to meet the administrative needs of the organization in accordance with current applicable federal, state and local standards, guidelines and regulations to assure that proper administrative procedures are maintained at all times.

DELEGATION OF AUTHORITY

As Office Manager, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

JOB FUNCTIONS

Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

RISK EXPOSURE CATEGORIES

1= Tasks may involve exposure to blood/body fluids.
2= Tasks do not involve contact with blood/body fluids but could result in performing a Category I task.
3= Tasks do not involve any risk of exposure to blood/body fluids.
ADMINISTRATIVE FUNCTIONS:

• Assist in planning, developing, organizing, implementing, evaluating, and performing administrative procedures. 3
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments throughout the organization. 3
• Interpret the organization's policies and procedures to personnel, residents, family members, visitors, etc. 3
• Release information in accordance with established policies and procedures. 3
• Assist in establishing policies and procedures for information storage and retrieval. 3
• Coordinate and direct administrative support functions for the LPC Business Office. 3
• Implement policies and procedures for production of documents, work flow, filing, ordering of supplies, records maintenance, and other clerical services. 3
• Organize office operations such as workspace assignment and layout. 3
• Assist in decision process for hiring, terminating, promoting or evaluating office personnel. 3
• Manage the preparation, distribution, and reporting processes for payroll. 3
• Oversee the calculation of wages, overtime and deductions to ensure compliance with federal and state laws. 3
• Ensure that payments and government reports related to payroll are disbursed timely and accurately. 3
• Establish policies and procedures for the payroll function. 3
• Prepares and maintains payroll reports and statistics for government agencies and others. 3
• Maintain confidentiality of all payroll information. 3
• Assist in the coordination of the Nurse Aide Training Program by preparing and maintaining related correspondence and forms. 3
• Prepare and maintain billing information for the child day care program. 3
• Prepare and maintain billing information for Frontier Hollow Homemaker Services. 3
• Other related duties and responsibilities that may become necessary or as directed. 3

STAFF DEVELOPMENT

Develop and participate in inservice education classes and on-the-job training programs as directed. 3 Attend and participate in workshops, seminars, etc. to keep abreast of current changes in administrative procedures. 3

SAFETY AND SANITATION

Report all unsafe/hazardous conditions, defective equipment, etc. immediately. 3 Follow all established safety procedures and precautions when operating office equipment. 3

RESIDENT RIGHTS

Maintain CONFIDENTIALITY of all pertinent resident care information to assure resident rights are protected. 3 Assure that residents' rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints, are well established and maintained at all times. 3

WORKING CONDITIONS

• Works in office areas as well as throughout the facility. Sits, stands, bends, lifts and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with residents, family members, personnel, visitors, government agencies/personnel, etc., under all circumstances.
• Is subject to hostile and emotionally upset residents, family members, etc.
• Works beyond normal working hours, on weekends and holidays, and on other shifts when necessary.
• Attends and participates in continuing education programs.
• Communicates with medical staff, nursing personnel, and other department supervisors.

EDUCATIONAL REQUIREMENTS

Must possess, as a minimum, two (2) years college. (A degree in Business Administration preferred but not necessary.)

EXPERIENCE

Must have, as a minimum, two (2) years experience in an administrative supervisory capacity.

SPECIFIC REQUIREMENTS

Must:

• Be able to read, write, speak, and understand the English language;
• Possess the ability to make independent decision when circumstances warrant such action;
• Possess the ability to deal tactfully with personnel, residents, visitors, and the general public;
• Knowledgeable of laws, regulations and guidelines pertaining to long-term care administrative procedures;
• Posses the ability to work harmoniously with personnel;
• Possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc. that are necessary for providing proper administrative procedures and maintaining a sound operation;
• Maintain the care and use of supplies, equipment, etc. and the appearance of the office by regular inspections and appropriate follow-up actions;
• Have patience, tact, cheerful disposition and enthusiasm, as well as be able to handle residents, staff, based on whatever maturity level at which they are currently functioning;
• Possess ability to seek out new methods and principles and be willing to incorporate them into existing practices;
• Be able to type a minimum of 60 words per minute and use a 10-key calculator;
• Be knowledgeable in use of general office equipment, including a personal computer.

PHYSICAL AND SENSORY REQUIREMENTS (with or without the aid of mechanical devices)

Must be able to:

• Move intermittently throughout the workday.
• Speak and write the English language in an understandable manner.
• Cope with the mental and emotional stress of the position.
• See and hear or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met.
• Function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel.
• Be in good general health and demonstrate emotional stability.
• Operate office, business, and accounting machines.
• May be required to lift, push, pull, or move equipment, supplies, etc., in excess of fifty (50) pounds.
• Assist in the evacuation of residents.

Tasks assigned to this position do not involve exposure to blood/body fluids.